Articles

Clienteling
By Kirk Brierley Someone needs to talk to the folks at Scrabble because "Clienteling&quo...
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Mentoring - Keeping a Positive Atti...
By Kirk Brierley It’s simple. A positive attitude makes you feel better! It can also...
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Mentoring - 'Talk The Talk'
By Kirk Brierley Talk the talk means to say something in a way that appears to be true or rea...
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Where did the all the flowers go?
By Kirk Brierley When I look at and listen to store floor staff these days, sometimes I am ov...
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Passion and Integrity
By Kirk Brierley What is Passion? That’s a good question. More than just a fragrance fr...
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Jim Hicks on Superior Service
By Kirk Brierley Jim Hicks, publisher of Cosmetics Magazine knows a thing or two about the cu...
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How to fight fine lines and wrinkle...
How do I fight fine lines and wrinkles is a common question from customers, with a simple answer...
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Testimonial
“Mickey Tortorelli provided us with a fantastic learning experience and one of the most engaging training workshops I have ever attended!”
Mariana P., Hudson's Bay Beauty Consultant
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