Awards & Praise

Members


"These courses are an excellent idea. They should be mandatory for all beauty advisors. The content is very valuable. Mickey Tortorelli has a beautiful personality and I hope to meet/work with her again in the future. If utilized correctly, this course will have a major impact at my workplace! "
Ashley D., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This was an excellent course. It consisted of a lot of useful information in order to provide amazing customer experiences. Mickey Tortorelli did and excellent job teaching us and I'm very thankful to have met her. "
Ashley E., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"I feel it was a very thorough course and helped me to better sell CHANEL fragrances and I would take it again to refresh my knowledge if it is available. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"This course gave me some great information to share with my customers and some great info to help me determine the best fragrance for them. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"Taking this course had certainly helped provide a background and give a sense of luxury and prestige towards the brand and that had helped me portray that. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"The training provided me with a good knowledge of the core CHANEL fragrances and allowed me to select appropriate fragrances for my clients. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"Customers are very impressed with the level of knowledge i am able to impart on each of the CHANEL fragrances - I have been told that it had been helpful in making a selection. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"Was nice to have a fun refresher of all the fragrances. Because I was reintroduced again to some fragrances it helped me get excited to share my new knowledge with customers. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"After taking the course I felt much more comfortable promoting CHANEL products to my customers. I was excited to share the knowledge I gained and felt more confident answering when my customers has questions. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"Because of the uniqueness of the CHANEL course, it has definitely allowed an easy conversation point to the customer, especially in allowing them to understand why CHANEL is so unique to other fragrance brands. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"This course definitely helped me make more sales because I had the necessary information ready for clients. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"I have been selling CHANEL fragrances for years but have never taken an in-depth course and learned more about the fragrances. To have an opportunity directly from the CHANEL company to learn more was a great opportunity. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"It helped me explain the fragrances better and it was nice to give them a little look at the history of the brand. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"It helped me sell more fragrances with confidence! "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"It was a positive learning experience and very informative. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"This was the best online course I've taken. Hands down, it was perfect. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"It was a nice refresher course which also helped me educate my customer. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"The CHANEL online course was very well executed. Appropriate and fantastic information and in just the right duration of time. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"I really enjoyed the course and would love similar courses for make-up and skincare available. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"I would like to say thank you for the CHANEL perfume that you sent me. It is encouraging to learn and sell CHANEL products and because I have the perfume I use it and I can sell it easier and with confidence. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"I enjoyed the opportunity to learn about CHANEL, and found all the information to be both interesting and relevant to the sales floor. "
Beauty Advisor , CHANEL Signature Fragrances Online Training Course

"Now that I have the product knowledge, I am confident in my ability to sell these products to my target group!"
Beauty Advisor , Shiseido IBUKI Mobile Training

"The training definitely helps me to understand the products better. It makes me more confident in recommending right products to my customers."
Beauty Advisor , Shiseido IBUKI Mobile Training

"I love the easy, interactive way to learn about IBUKI!"
Beauty Advisor , Shiseido IBUKI Mobile Training

"This course was very clear and concise - a pleasure to complete."
Beauty Consultant , Shiseido Ultimune Online Training Course

"It was a really good course. Short, concise and informative. Thank you for making training easy and achievable."
Beauty Consultant , Shiseido Ultimune Online Training Course

"For me, having more courses such as this available to us [is something that can serve me better]. We do not always get to go to the training seminars and having an avenue such as this is an asset to all of us cosmeticians. I would be happy to do more training. Receiving product to try is also a bonus. On a daily basis, customers always ask which mascara is best, the texture of this cream, the results etc. I cannot afford to purchase everything to try and this is an awesome way for you to increase your sales by allowing us into your world of ‘trying is buying’. Cheers to a great training course."
Beauty Consultant , P&G Beauty Spring 2014 Training

"The information helped me with the product knowledge to be able to help my customers better."
Beauty Consultant, Lawton Drugs , P&G Beauty Spring 2014 Training

"Very accessible and easy to understand and navigate."
Beauty Consultant, Shoppers Drug Mart , Shiseido Ultimune Online Training Course

"Super easy to access. Love the BeauteSchool website!"
Beauty Consultant, Shoppers Drug Mart , NeoStrata BeauteStars Online Training Course

"Quite easy and very informative."
Beauty Consultant, Shoppers Drug Mart , NeoStrata BeauteStars Online Training Course

"Extremely easy to access and complete."
Beauty Consultant, Shoppers Drug Mart , NeoStrata BeauteStars Online Training Course

"This course was fast, very easy and efficient."
Beauty Consultant, Shoppers Drug Mart , NeoStrata BeauteStars Online Training Course

"I am so thrilled that I can learn such product knowledge online. It sure gives me more confidence and a great bonus to help my customers! Thank you!"
Beauty Consultant, Shoppers Drug Mart , P&G Beauty Spring 2014 Training

"This course was inspirational. Most training courses are theory oriented but the one given by Mickey Tortorelli is truly beyond what i expected, it was fantastic. This course will have a great impact on my workplace environment because of the knowledge and ideas I've learned. "
Belinda W., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"I really enjoyed this training course. It is always great to get back to basics. I'm thrilled to take the knowledge and expertise I've learned to go above and beyond with each customer in order to build the business and trust. The tools available on the website to keep informed will be utilized and very important to keep up to date. "
Christine R., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"What a fantastic course! It has exceeded my expectations and inspired me. Not only was this course able to provide me with knowledge but allowed me to personally connect with Mickey Tortorelli. "
Christine V., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"Amazing course, great key points to remember when selling to customers...can't wait for the next one!"
Cosmetic Manager , NeoStrata BeauteStars Online Training Course

"The course provided easy to learn information about the key products in the NeoStrata lineup."
Cosmetic Manager , NeoStrata BeauteStars Online Training Course

"I thought that the training was very beneficial. I learned things that I didn't know about the line that now will increase my sales!"
Cosmetic Manager , NeoStrata BeauteStars Online Training Course

"Would like to see more companies get involved with BeauteSchool! We really need training and most of our companies will not send us to courses anymore due to the costs. We need to learn to grow. I am constantly trying to stay on top of new products and this really helped. Thank you so much! I will definitely be back for more."
Cosmetic Manager , P&G Beauty Spring 2014 Training

"It was incredibly easy to access this website and it didn't take a lot of time, as I am doing this on my own time."
Cosmetic Manager, Lawton Drugs , Shiseido Ultimune Online Training Course

"I like using this website for new product knowledge and refreshers."
Cosmetic Manager, London Drugs , NeoStrata BeauteStars Online Training Course

"I love the BeauteSchool website. I like that once you have signed up that it informs you via email when new courses become available."
Cosmetic Manager, Pharmasave , NeoStrata BeauteStars Online Training Course

"Fantastic, I will definitely do more courses. It was so easy!"
Cosmetic Manager, Shoppers Drug Mart , Shiseido Ultimune Online Training Course

"This type of training is best when I can complete it at home in my spare time. The length was perfect to complete in an evening after work!"
Cosmetic Manager, Super Drug Mart , P&G Beauty Spring 2014 Training

"This service is absolutely amazing, I just can't wait for more courses to be available!"
Cosmetic Manager, The Bay , Shiseido Ultimune Online Training Course

"This course has had a good impact to help me bring world class signature service to all our customers at the Bay Yorkdale. I will use this knowledge about personality types to help me better communicate, and deliver the 'wow' to each and every customer. "
Dangolia, Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"I love the courses just as they are! The courses are easy to follow, visually engaging and informative without being too intensive."
Freelance Demonstrator , P&G Beauty Spring 2014 Training

"I really enjoyed the topics and activities during the workshop, I'm looking forward to many more in the future. Mickey Tortorelli was pleasant, kind and professional. I think its important to implement all we've discussed and make sure the entire floor is on board. "
Golnar, Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This innovative course made me think outside the box. Mickey Tortorelli is amazing and the information she supplied to us was very useful and practical. "
Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This course had very interesting concepts and explanations on how to use personality type with customer interactions. "
Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"Mickey Tortorelli has contagious enthusiasm. She was able to get me truly excited about the material. Mickey you're genuinely amazing and your excitement makes me excited! "
Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This course gave me fun, exciting, new ways to improve excellent service. Mickey Tortorelli made me feel very motivated and had helped to improve my customer service skills. "
Juli Y., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This course has been extremely motivating and refreshing. Lately I have had a hard time finding motivation and this course (Mickey in particular) has re-lit my fire and drive. Her passion for the industry has been truly contagious. "
Kellie O., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This course was not only interesting, but eye opening as well. The simple, small and effective changes Mickey Tortorelli suggested will lead to positive habits and results in the workplace. "
Leomy C., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"Mickey Tortorelli provided us with a fantastic learning experience and one of the most engaging training workshops I have ever attended! "
Mariana P., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This was a refreshing course and I found it very helpful. Mickey was an excellent facilitator. She was very knowledgeable and provided a vast amount of information on todays course. Bring her back to train us again! "
Marianne, Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"Understanding peoples personalities in a sales environment is a great asset to posses. Mickey Tortorelli provided us with a fun and exciting course and I was able to take a lot away from this experience. "
Michelle F., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"Mickey Tortorelli was just excellent and was able to draw in all my attention to each subject. Ive never attended a training course like this during my job background and I feel I have upgraded my skills significantly. Everything was very helpful and I with I had these kinds of training course available earlier. "
Mona, Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This training course is very interactive and the information provided is extremely informative. Mickey Tortorelli was very clear and concise about the information and made learning fun and interactive. I think this course will definitely help me communicate with my clients easier and be more efficient in identifying their personality types. "
Natalie B., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This course was educational, interactive, personalized and most importantly, fun! Mickey Tortorelli is a great teacher and has inspired me. "
Nida Z., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This course taught me about different personality types and how to better speak to clients. Mickey Tortorelli was amazing and I cant wait to take back ideas and share them with my fellow beauty advisors at the Dior counter! "
Priya C., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"Mickey Tortorelli demonstrated excellent unconventional methods of delivering extraordinary customer service. The tips Mickey shared were very unique and insightful and I have full confidence that they will help establish better relationships with my clients. "
Ramsha, Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"I thought it was really well designed. Not too long, but with all the necessary information to help me recommend Ultimune to my customers! Thanks!"
Sales Associate, Shoppers Drug Mart , Shiseido Ultimune Online Training Course

"It was really easy to access and the link in the e-mail was perfect to let me know it was available."
Sales Associate, Shoppers Drug Mart , NeoStrata BeauteStars Online Training Course

"This course was perfect and I thoroughly enjoyed it. Mickey is the perfect instructor/teacher to facilitate this training. I enjoyed her personality and how she made it fun to learn. This course will allow me to take a step back and take a closer look at my customers to make sure each customer experience is personalized. "
Sasha S., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"This training course is an excellent idea and it's a very unique way to get to know clients, as well as the business. This will benefit both clients and employees. The colour assessment was not only fun but very helpful too. It should be easy to connect with every day life - thank you Mickey! "
Sheelagh, Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"Mickey Tortorelli is vivacious and personable. Her experience is gold and she is fantastic with clientelling. Not only is she a great speaker but also, a great listener. This course has taught me that connecting with customers is number one. "
Stephanie S., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop

"I loved this course. I recommend having every beauty advisor receive this training. It definitely helped me better understand customer analysis. Mickey Tortorelli is very experienced and educated in the field. Mickey Tortorelli has great communication skills and connected to the beauty and fragrance advisors on a personal level. "
Veronica S., Hudson's Bay Beauty Consultant , World Class Signature Service Workshop
Testimonial
“This type of training is best when I can complete it at home in my spare time. The length was perfect to complete in an evening after work!”
Cosmetic Manager, Super Drug Mart
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